Professional Writing

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August 2009-August 2011

CQUniversity, Rockhampton, Queensland

Communication Officer, Office of Learning and Teaching (contract position)

Responsibilities: planning and implementing internal and external communications to help prepare CQUniversity for a major mandatory quality audit by the Australian Universities Quality Agency (AUQA).

Communication plan: with a website as the hub, communication methods included newsletters, email alerts, posters, postcards, articles in the student magazine, factsheets, and forums.

Results: Google Analytics analysis of the website and the results of a staff survey revealed a wide acceptance of the overall message that the Audit provided an opportunity for self-assessment that would drive the University’s on-going renewal.

When the audit-preparation team won the University’s 2010 EXCEL Award for Excellence, the Audit communications were specifically mentioned in the citation as a “significant achievement”.

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November 1994-February 1995

Central Regional Health Authority, North Rockhampton, Queensland

Public Relations Officer (part-time; four-month contract)

Example of writing: “Bowel Diseases Can Change Family Life”, Morning Bulletin (Rockhampton), November 18 1994.

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November 1992-March 1994

Rochester Museum & Science Center Communications Office, Rochester, New York

Writer/Editor/Media Contact

Example of writing: “Giant Insects Invade the RMSC!”, RMSC Newsletter, October 1993.

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